锆石/玻璃打孔类的石头询盘

客户询盘：

I am interested in your cubic zirconia faceted stones with DRILLED HOLE.
The sizes that i need are : 5.1 mm, 5.8 mm, 6.4 mm. If you dont have these sizes 5.00, 6.00 and 6.50 are workable also.
Here are my questions;
What is your MOQ?
What is your price for white ones
What is the quality of your stones?
What is your delivery time?
Mostly i need white color. But i want to now your colored stone stocks too
Inform me your drilled stone stocks please (size, shape, color, price…)
I want to see and check the quality of your stones. So can you send me some stones as sample?

业务员回复邮件：

Hi Deniz, Thanks for your inquiry. I’m XXX (Sales, Rep) from Fu Rong Gems, and it’s my pleasure to help you on your requirement. And Very sorry for the late reply as we had Public holiday (Labor Day)from May 1-May 3,and just back to regular work today.Hopefully it is time to meet your requirement.

Regarding your enquiry: CZ facetted stones with drilled holes in 5.1MM,5.8MM,6.4MM: The sizes 5.1 mm, 5.8 mm, 6.4 mm are irregular,I am very sorry to tell you they are unavailable. The sizes 5.00MM, 6.00MM and 6.50MM are workable.

About MOQ& Price&Stock: Is the round shape faceted bead with full hole or regular flat bottom diamond faceted cut with full hole you need?Please advise. Then we will check whether it is available or not accordingly.If unavailable,difference stones have difference MOQ.I will send you quotation when you tell me the detail. The detail:exact shape/color/appr qty of each size About stones quality:

For white cz:We offer 1A.2A.3A.4A,5A quliaty.If the CZ is used for jewelry,then 5A best qulaity is best chioce for you.

For colored stones:In gerneral,We offer 3A quality stoes,it is most popular.

About Delivery time:Shipping by DHL to Turkey:Aroud 5-7 days.

About sample: Of course,Samples can be sent as sample for your reference. But, you have to pay the freight cost,As there are too many customers demand for samples, it would be a heavy cost if we pay all the freight charges for every customer. Hope you could understand. Alright,Let me know if you have any questions.

Looking forward to your favorable reply.

邮件诊断：

看似这个业务员所有客人的问题都回答了客人，但实际上这是机器式的回答。

1.首先是对产品知识不够熟悉。 cubic zirconia faceted stones with DRILLED HOLE .